The people you will be working with: The first voice you hear will most likely be one of our front office representatives. Brenda Day, or Sue Pike Brenda and Sue work with our customers on the phone and in person to make endorsements to policies, check policy status for our agency billed and direct billed customers, take messages and set appointments, take information and process quotes for new insurance policies, and return telephone calls intercepted by the voice mail system. Joyce Whedbee, who is supposed to be retired, fills in as needed to cover the phones and work with customers in the office. Robert Whedbee, CPCU, CIC, CLU is here to assist you with your Personal Lines, Commercial Lines, Life and Health insurance needs. Lloyd Whedbee is the founder of the Agency, and is in his office from 9:00 Am until 2:00 PM daily. Michael Whedbee, Agent and network contact. In the office daily.